The FAQs
What is Digital Gold & Silver?
Digital gold & silver are investment instruments that helps you to invest in 24K Gold & 999 pure silver. It is real metal which is just securely stored in insured vaults for you. The minimum amount you can buy is as low as ₹30 on Redingle app. This is certified with BIS hallmark and metals are stored in vaults which are certified by SEBI.
What can I ask ARC?
ARC is your no-drama financial BFF. You can throw anything money-related its way—no judgement, just straight answers.
Confused by SEBI circulars? ARC will break it down like you're five. Don't know whether to go for gold, FDs, or mutual funds? ARC helps you choose smart. Want to know how to save while still affording weekend plans? ARC’s got budget tricks. Taxes stressing you out? ARC can decode the jargon (and maybe your stress). Heard everyone investing in crypto and got FOMO? ARC tells you what’s hype and what’s smart. Curious about Redingle or how to set financial goals? Ask that too.
Basically, ARC is here to help you adult better—with your money, your goals, and your future. 💸
How does the rounding up work?
You make an online spend → Redingle instantly picks up this exact spent amount → automatically rounds up the amount to the nearest 10 and calculate the spare change→ the spare change is multiplied with the multiplier (2x, 3x etc.) → that multiplied value adds up in roundup cart → when your roundup cart amount reaches your roundup cart goal (which you can decide), the amount gets automatically invested in Digital Gold/Silver (which again you can choose).
For example,If you spend ₹82, the spare change of ₹8 is detected. With a 2x multiplier, ₹16 is added to your Roundup cart, which by default starts at ₹0. Once the cart reaches your set goal (e.g., ₹100) and auto-investment is enabled, the accumulated amount is automatically invested for you.
You keep spending like you would, Redingle would take care of investing 🙂
What is auto-investment?
Auto-investment is a special tool using which you can automate your investment in your preferred digital metal without your involvement. Whenever you spend on something you love, your amount is rounded up and added to roundup cart. When the roundup cart amount reaches to a roundup cart goal (which you have set beforehand) and you have turned on auto-investment switch in roundup screen, then the amount accumulated in roundup cart will be automatically invested in Digital gold/silver (which again you can set beforehand).
By default, preferred digital metal is Gold and roundup cart goal is ₹100.
How to enable auto-investment?
To enable auto-investment, you have to turn on the auto-investment switch in the roundup screen. On turning it on, you will be asked to complete an UPI Autopay mandate, which you can complete easily by following the on-screen instructions. Once mandate is done, your roundup cart amount will be detected from your bank account and auto-invested in your preferred digital metal whenever you reach your roundup cart goal.
Can I pause my auto-investments?
Is Redingle App safe to use?
Redingle app is 100% secure for your daily savings and investments in digital Gold and Silver. It is powered by Augmont, with all transactions processed through secure banking networks. We’ve integrated with Cashfree and PhonePe for reliable, encrypted payment processing. All user data and transactions are protected with bank-grade 256-bit AES encryption.
ARC, our AI-powered financial assistant, adheres to strict data privacy protocols. All user inputs are encrypted in transit and at rest, ensuring end-to-end confidentiality and security.
Your money is invested in 24K 999 pure gold & 999 pure silver provided by Augmont, which is NABL and BIS accredited and a member of India Good Delivery standard on NSE, BSE and MCX. These metals are stored in 100% safe and secured in Sequel Vaults monitored by SEBI registered IDBI trusteeship.
What is Roundup cart & Roundup cart goal?
Roundup cart is a digital cart where your rounded up spare changes of your spends is accumulated. If your daily savings is enabled theneveryday the amount you set will also be addedin roundup cart so that you can reach your goal faster.
Roundup cart goal is the amount limit after which your hard earned roundups and daily savings are automatically invested in your preferred investment option. You can set Roundup cart goal as per your wish.
Note: Amount added in roundup cart is not deducted from your bank account. Only when you have activated auto-investment, completed the mandate and reached your roundup cart goal then only the Roundup cart amount is deducted and invested in digital gold/silver.
What is Multiplier?
Multiplier is feature which will multiply your roundup spare change with the value you have chosen (for example 2x, 3x, 4x etc.), each time a spend is detected before adding it to the roundup cart.
This helps you to accelerate your process of savings so that you can reach your goal faster. For example, if a spend of Rs. 82 is detected then the spare change detected is Rs.8, and let’s say you have chosen multiplier of 2x then a total of Rs.16 will be added digitally in Roundup cart.
What is Daily Savings?
How to change Daily Savings amount?
You can access the option to change the daily savings amount in the following places in the app -
1) Go to profile screen → Find “Investment Settings” section in the screen → Click on “Daily Saving” → Change Amount as per your preference → Click on “Save”
2) Go to roundup screen → Click on the button just beside notification bell icon → Change Amount as per your preference → Click on “Save”
You can also pause daily savings whenever you want by clicking “Deactivate” and then clicking “Save”. Also, you can reactivate it by clicking on “Activate” (which will be visible once you deactivated) and clicking on Save again.
What is Augmont?
Is the secured vault covered by Insurance?
Why there is a difference between Buy and sell price?
The difference in the buy and sell prices of gold/silver is because of an industry's feature called buy-sell spread. The spread varies depending on a variety of factors such as price volatility, supply, and external market circumstances.
On the platform, we transparently quote the live prices. Furthermore, GST, which is imposed on the buy price, is not levied on the sell price, and there are other charges for payment gateways, trustees, and other services that contribute to the difference between the buy and sell prices.
How to withdraw my investments from Redingle App?
You can easily withdraw your gold/silver investment in simple 3 step process through Redingle app. You have to first go to the sell page → enter grams or amount of gold/silver you want to withdraw → Enter the following bank account details - bank holder name account number & IFSC code → verify the details you entered → Proceed to confirm your withdrawal.
Kindly verify your bank account information. Redingle cannot be held responsible for any inaccuracies in the provided details. Your withdrawal amount will be credited in T+1 days (T+2 days in cases like bank holidays) working days from the day of the transactions.
Can I use Redingle as a payment app?
How much can I invest in in gold & silver through Redingle at a time?
Is there a lock-in for investing in Redingle? How can I withdraw?
Investments via Redingle comes with 3 days lock-in, which is required for the backend processes to purchase, store, offload, reimburse, etc. Users can simply sell their investment from the Redingle app, and withdraw the amount in equivalent INR value in their bank account after that period. Although we don’t recommend to sell your invested Gold/Silver before 1 year of your investment as you can enjoy better returns if you stay invested.
Is GST applicable?
Why is PAN eKYC verification is required for investments in Redingle App?
Entering and verifying PAN ensures that your information is always secure and that your money is accessible to you and only you. This process is also known as KYC (Know Your Customer) and has been mandated by SEBI to ensure the Indian investor’s security. You can easily complete your e-KYC through our app by providing your name, PAN number and date of birth.
Is my data safe?
Redingle has stringent security measures in place to protect the loss, and misuse, of the information under our control. The app uses OTP verification to authenticate access to your account and also uses PIN based to access the app every time. Every transaction and data stored is secured by 256-bit bank-grade secure technology.
Why SMS permission necessary?
What are the taxes and charges applicable for digital gold & silver investments?
Just like physical gold, a 3% GST is charged by the Government of India for the each transaction while investing in Digital Gold & Silver. Returns from gold held for 36 months or more are termed long-term capital gains; returns from gold that are held for less than this period are termed short-term capital gains (STCG).
The LTCG tax on the sale of digital gold will attract 20.8% the same as physical gold and paper gold. In the case of STCG, the tax is charged on basis of your income slab.
